Privacy Policy
Last updated: 16 February 2026
Cub3 Technologies (“Cub3”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://cub3.co.za or engage with our products and services.
1. Information We Collect
We may collect the following types of personal information:
- Full name and surname
- Company name
- Email address
- Contact number
- Physical or delivery address
- Billing and transaction details
- IP address and browser or device information
- Information voluntarily provided via contact forms, quote requests, or emails
We only collect information that is necessary and relevant to providing our services.
2. How We Collect Information
We collect personal information when you:
- Place an order on our website
- Request a quote (including VOIP or security solutions)
- Create an account
- Subscribe to communications or updates
- Contact us via forms, email, or telephone
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
Your personal information may be used to:
- Process orders and payments
- Deliver products and services
- Respond to enquiries and quote requests
- Provide customer and technical support
- Send service-related communications
- Improve website performance and user experience
- Comply with legal and regulatory obligations
Cub3 Technologies does not sell or trade your personal information to third parties.
4. Sharing of Information
Your personal information may be shared only with:
- Payment gateways and financial institutions for transaction processing
- Courier and logistics partners for delivery purposes
- IT service providers for hosting, email, and analytics
- Regulatory authorities where legally required
All third parties are required to safeguard your information and use it only for the intended purpose.
5. Cookies and Tracking Technologies
Cub3 uses cookies and similar technologies to enable website functionality, analyse usage patterns, and improve user experience.
You may disable cookies via your browser settings; however, certain website features may not function correctly.
6. Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
7. Data Retention
Personal information is retained only for as long as necessary to fulfil business purposes, comply with legal requirements, or resolve disputes.
Once no longer required, information is securely deleted or anonymised.
8. Your Rights (POPIA)
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator of South Africa
9. Third-Party Links
Our website may contain links to third-party websites. Cub3 is not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
Cub3 does not knowingly collect personal information from persons under the age of 18. Any such data identified will be removed promptly.
11. Changes to This Privacy Policy
Cub3 may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Cub3 Technologies
Email: support@cub3.co.za
Website: https://cub3.co.za
